What Our Members Are Saying

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Cheryl was a great customer service agent. She assisted me in changing my address for moving and answered all of my questions with ease. She was kind, professional and easy to speak with. She was very concerned about my well being. Thank you so very much Cheryl!! Great job!
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She explained things well, was very courteous and professional and of course she did what she said she would do.
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Theodore honored our request to cancel our account. Of course he did try to convince us to stay first. But even during this sales pitch he maintained a professional attitude and was not aggressive. Other companies have been much more aggressive leaving me with a bad taste in my mouth. I still have a positive attitude about Life Protect despite reading online accounts indicating poor practices. That was not my experience.
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Very friendly and helpful
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I promised her that if the need for a Medical Alert arises in my life she would be my first of the contacts I would make. That\'s how good she is.
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Tiffany was very helpful and answered my questions very nicely. She thanked me and and wished me to have a good rest of my day. Susie DeRosa
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Very nice to talk to. Gave me options to change my mind. Spoke to supervisor to lower monthly payment. because of my situation nothing could help.She tried hard to keep me.
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She was very efficient and knowledgeable.
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It’s always pleasant to deal with kind, polite professionals.
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Joseph was a pleasure to speak with, and resolved my issues πŸ‘πŸ‘
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I called to cancel because of living on a fixed income, but Alice was able to come up with a solution to lower the monthly fee. This was very much appreciated. Thank you.
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It was a pleasure to speak with Precious. She is understanding, speaks well, and provides excellent service. AND I feel that we have established a working relationship as she is the same agent that i had spoken with in the paste. Precious gets my very highest rating. Thank you, Jay Horowitz
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Alice was nice and pleasant. She was helpful and took care of most of my concerns. I bought this because the person I talked to told me it was once a year payment. I asked more than once about the cost and was told it was a one time payment. I wanted all payments returned. I was told she had all she could. I am thankful for her effort to help me.
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Friendly and helpful
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He was very helpful and knowledgeable in solving my problem. All is taken care of thanks to him
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Alice was very helpful in discussing my decision to discontinue service, and also helpful in explaining the way the service works.
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Excellent
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Given me a very good understanding of the value of this alert system.
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She was very clear in helping me to understand the benefits of the device. Thank you. Donna
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Excellent / She went beyond of what I called for / Good Customer Service ****
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