Terms of Use 

Last updated: January 28th, 2026

This website (the “Website”) is operated by Life Protect 24/7, Inc. (“Life Protect 24/7”, “we”, “us” or “our”). It is intended for your information, education, and communication. Please feel free to browse the Website; however, your access and use of the Website is subject to the following terms and conditions (“Terms of Use”) and all applicable laws. By accessing the Website, you accept, without limitation or qualification, these Terms of Use.

ATTENTION!—THESE TERMS OF USE INCLUDE AN ARBITRATION PROVISION AND CLASS ACTION WAIVER. CAREFULLY REVIEW SECTION 10 BELOW ENTITLED “DISPUTE RESOLUTION – ARBITRATION AGREEMENT AND CLASS ACTION WAIVER” BEFORE YOU AGREE TO THESE TERMS.

Life Protect 24/7 reserves the right, at its sole discretion, to change or modify these Terms of Use at any time. Changes and/or modifications shall become effective immediately upon posting. If we make any changes to these Terms of Use, we will change the “Last Updated” date above. Please review these Terms of Use periodically. Your use of the Website will be governed by the Terms of Use in place on the date you access the Website, and your use of the Website will constitute acceptance of those Terms of Use.

Please note that these Terms of Use only apply to your use of the Website. A separate set of Terms and Conditions apply to your use or purchase of any Life Protect 24/7 devices or services. This separate set of Terms and Conditions is provided to all customers at the time of purchase, is available to be downloaded here, and is available upon request.

If you do not agree with these Terms of Use, please do not use this Website.

1. Use of Our Website and of Materials Contained on this Website
The Website contains material that is derived in whole or in part from material supplied by Life Protect 24/7 and other sources, and is protected by U.S. and international copyright and trademark laws. You may only view, use and download material on this Website for your non-commercial, personal use, subject to these Terms of Use. This limited, non-exclusive, revocable right is provided to you for personal purposes only; if you desire to use any material or content from this Website for any commercial or other purposes, you must obtain our prior written permission. You may not frame this site nor link to a page other than the home page without our express permission in writing. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products, or services obtained from our Website or through use of our services. The information contained in this Website is intended for general information purposes only. We have made reasonable efforts to ensure that the information on this Website is accurate at the time of posting; however, there may be inaccuracies and occasional errors. We make no representations or warranties about the information provided on or through this Website, including but not limited to information obtained through links to any third-party websites, and we do not assume any responsibility for updating information provided on or through this Website. We accept no liability for any inaccuracies or omissions in this Website and any decisions based on information contained on this Website are the sole responsibility of the user.

You agree not to use our Website or services to:

• Promote surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
• Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent, or unlawful topic, name, material, or information.
• Upload, or otherwise make available, files that contain images, photographs, software, or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consent to do the same.
• Use any material or information, including images or photographs, which are made available through the services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
• Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.
• Restrict or inhibit any other user from using or enjoying our Website and services.
• Harvest or otherwise collect information about others, including e-mail addresses.
• Violate any applicable laws or regulations.
• Create a false identity for the purpose of misleading others.
• Use, download, or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the services or other user or usage information or any portion thereof.

2. Compliance with Law

You shall not use this Website for any illegal purposes. You agree not to send any unsolicited promotional or advertising material, spam, or similar materials or any volume messages and/or interfere with the operation of this Website or with the enjoyment of this Website by other users.

3. Links to Third Party Sites

The presence of links to third party sites does not constitute or imply endorsement by Life Protect 24/7 of the opinions or views expressed by these linked websites, and Life Protect 24/7 does not verify, endorse, or take responsibility for the accuracy, currency, completeness, or quality of the content contained in these sites. Furthermore, Life Protect 24/7 is not responsible for the quality or delivery of the products or services offered, accessed, obtained by, or advertised by or through such third party sites. To the extent that third party sites collect personally identifiable information from you, please be advised that in no event shall Life Protect 24/7 assume or have any responsibility or liability for the manner in which such information is collected or for any claims, damages, or losses, whether in contract, tort (including negligence), or otherwise, arising out of or in connection with your access to and/or use of those sites. In no event will Life Protect 24/7 be liable to you for any direct, indirect, incidental, consequential, or special loss or other damage arising out of or in connection with your use of such third party site(s).

4. Termination of the Website and/or Access Thereto

Life Protect 24/7 reserves the right, at any time and without notice, to modify, alter, suspend or terminate all or any part of this Website and to restrict or prohibit access to it. Life Protect 24/7 shall not be liable to any party for such modification, alteration, suspension, restriction, or termination.

If you object to any of the Terms of Use contained herein, you may discontinue use of the Website. Sections 1 through 3 and 5 through 12 will survive any termination of your access to the Website, whether we terminate your access or you voluntarily discontinue your use.

5. Indemnification

You agree to indemnify, defend, and hold harmless, Life Protect 24/7, its officers, directors, managers, members, owners, employees, agents, licensors, representatives, affiliates, successors, assigns, and third party providers to the Website from and against all losses, expenses, damages, costs, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, or fines of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the  Website or violation of these Terms of Use by you.  Furthermore, you agree that we assume no responsibility for the content you submit or make available through the Website except as set forth in our Privacy Policy.

6. Responsibility for Fees and Usage Charges

By submitting your email address and/or cell phone number through the Website, you acknowledge and agree that you may receive e-mails, calls, or text messages on your phone or mobile communications device, and that the receipt of such communications may cause you to incur usage charges or other fees or costs in accordance with your wireless or data service plan. Any and all such charges, fees, or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees, or costs may apply to your use of Website content or receipt of communications.

7. Limitation of Liability/Disclaimer

Your use and browsing of the Website is at your own risk. If you are dissatisfied with any of the Materials contained in the Website, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue accessing and using the Website. To the fullest extent permissible under applicable law, you agree that neither Life Protect 24/7 nor any other party involved in creating, producing, or delivering material to the site shall assume or have any responsibility or liability for any claims, damages, or losses, whether contractual, tort (including negligence), statutory, or otherwise, arising out of or in connection with your access to, use of, and/or inability to access the Website. Without limiting the foregoing, everything on the Website is provided to you “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Life Protect 24/7 also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website or your downloading of any content or materials from the Website.

8. Privacy and Protection of Personal Information

The collection and use of your personal information is subject to the terms and conditions set forth in our Privacy Policy available at https://lifeprotect247.com/privacy-policy.

9. Governing Law

Except as otherwise provided in Section 10, these Terms of Use shall be governed by the laws of the State of Florida without regard to any state’s conflicts of laws rules.

10. DISPUTE RESOLUTION – ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS. YOU AGREE THAT BY USING THIS WEBSITE, YOU AND LIFE PROTECT 24/7 ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. YOU AND LIFE PROTECT 24/7 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING. ANY ARBITRATION OR OTHER ACTION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; YOU AND WE AGREE CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED.

You and Life Protect 24/7 agree that any and all claims and disputes arising from or relating in any way to the subject matter of these Terms of Use, your use of the Website, or your and the Life Protect 24/7’s dealings with one another in connection with this Website shall be finally settled and resolved through BINDING INDIVIDUAL ARBITRATION as described in this section. You and we also agree that the arbitration provision and class action waiver apply to claims made regarding past, present, or future conduct, and also apply to claims made independently or with other claims.

This agreement to arbitrate is intended to be interpreted broadly. YOU AND WE AGREE THAT “CLAIMS” AND “DISPUTES” SUBJECT TO THIS ARBITRATION PROVISION THEREFORE ARE TO BE GIVEN THE BROADEST POSSIBLE MEANING AND INCLUDE CLAIMS OF EVERY KIND AND NATURE, INCLUDING, BUT NOT LIMITED TO, INITIAL CLAIMS, COUNTERCLAIMS, CROSS-CLAIMS AND THIRD-PARTY CLAIMS, AND CLAIMS BASED ON ANY CONSTITUTION, STATUTE, REGULATION, ORDINANCE, COMMON LAW RULE (INCLUDING RULES RELATING TO CONTRACTS, TORTS, NEGLIGENCE, FRAUD, OR ANY OTHER INTENTIONAL WRONGS), AND EQUITY. THEY INCLUDE CLAIMS AND DISPUTES THAT SEEK RELIEF OF ANY TYPE, INCLUDING DAMAGES AND/OR INJUNCTIVE, DECLARATORY, OR OTHER EQUITABLE RELIEF.

The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA”), as modified by this section. The arbitration will be conducted by JAMS using one arbitrator with substantial experience in resolving commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. If JAMS is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator that you and Life Protect 24/7 both agree upon in writing or that is appointed pursuant to section 5 of the Federal Arbitration Act.

For any claim where the total amount of the award sought is $10,000 or less, the arbitrator, you, and Life Protect 24/7 must abide by the following rules: (a) the arbitration shall be conducted solely based on telephone or online appearances and/or written submissions; and (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. If the claim exceeds $10,000, the right to a hearing will be determined by the AAA rules, and the hearing (if any) will be conducted at a mutually-agreeable location. The arbitrator’s ruling is binding and may be entered as a judgment in any court of competent jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be.

There is no judge or jury in arbitration. Generally, arbitration procedures are simpler and more limited than rules applicable in court, and review by a court is limited. Neither you nor Life Protect 24/7 will be able to have a court or jury trial or participate in a class action or class arbitration. You and Life Protect 24/7 each understand and agree that by agreeing to resolve any dispute through individual arbitration, YOU AND LIFE PROTECT 24/7 ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL. ANY DISPUTE SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION, OR ANY SIMILAR PROCEEDING. The arbitrator may not consolidate the claims of multiple parties.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF USE, YOUR USE OF THE WEBSITE, OR YOUR AND LIFE PROTECT 24/7’S DEALINGS WITH ONE ANOTHER IN CONNECTION WITH THE WEBSITE MUST BE COMMENCED IN ARBITRATION WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. AFTER THAT ONE (1)-YEAR PERIOD, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. SOME JURISDICTIONS DO NOT ALLOW TIME LIMITATIONS OTHER THAN THOSE SET FORTH IN SUCH STATE’S STATUTE OF LIMITATIONS LAWS. IN SUCH CASES, THE APPLICABLE STATUTE OF LIMITATIONS PROVIDED FOR UNDER THE LAWS OF SUCH STATE SHALL APPLY.   

You and we agree that all challenges to the validity and applicability of the arbitration provision—i.e., whether the arbitration provision is enforceable (including, but not limited to, whether it is unconscionable) or whether a particular claim or dispute is subject to arbitration—shall be determined by the arbitrator in arbitration. Notwithstanding any provision in these terms to the contrary, you and we agree that if the class action waiver above is deemed invalid or unenforceable, neither you nor we are entitled to arbitration and any proceeding shall be brought and proceed exclusively in the state courts of competent jurisdiction located in Pinellas County, Florida or in the United States District Court for the Middle District of Florida, Tampa Division.

If the arbitration provision in this section is found unenforceable or to not apply for a given dispute, then the proceeding must be brought exclusively in the state courts of competent jurisdiction located in Pinellas County, Florida or in the United States District Court for the Middle District of Florida, Tampa Division, as appropriate, and you agree to submit to the personal jurisdiction of each of these courts for the purpose of litigating such claims or disputes, and you still waive your right to a jury trial and waive any right to initiate or proceed in a class or collective action. You also remain bound by any and all limitations on liability and damages included in these Terms of Use. This arbitration agreement and class action waiver shall survive termination of your use of this Website or termination of our dealings.

This arbitration agreement involves interstate commerce and, therefore, shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“FAA”), and not by state law. THE ARBITRATOR WILL FOLLOW APPLICABLE SUBSTANTIVE LAW TO THE EXTENT CONSISTENT WITH THE FAA, APPLICABLE STATUTES OF LIMITATION, AND APPLICABLE PRIVILEGE RULES, AND SHALL BE AUTHORIZED TO AWARD ALL REMEDIES AVAILABLE IN AN INDIVIDUAL LAWSUIT UNDER APPLICABLE SUBSTANTIVE LAW, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, STATUTORY, AND PUNITIVE DAMAGES, AS WELL AS, DECLARATORY, INJUNCTIVE, AND OTHER EQUITABLE RELIEF—INCLUDING PUBLIC INJUNCTIVE RELIEF AND ATTORNEYS’ FEES AND COSTS. If you prevail in your arbitration against Life Protect, Life Protect shall pay for the arbitrator’s costs and fees. Further, if you demonstrate that paying the arbitrator’s costs and fees would be prohibitively expensive for you, Life Protect shall pay those costs and fees regardless of whether you prevail in the arbitration. Information on AAA and how to start arbitration can be found at www.adr.org or by calling 800-778-7879. If you wish to initiate arbitration against Life Protect 24/7, you must send notice to Life Protect 24/7 to the mailing address below.

AN INTENDED BENEFICIARY OF THIS ARBITRATION PROVISION MAY ENFORCE IT IN FULL WITH RESPECT TO ANY CLAIMS BETWEEN THEM ON THE ONE HAND AND YOU ON THE OTHER ARISING FROM OR IN ANY WAY RELATING TO THESE TERMS OF USE, OUR DEALINGS WITH YOU, OR THIS ARBITRATION PROVISION. INTENDED BENEFICIARIES ARE OUR AGENTS, PRINCIPALS, REPRESENTATIVES, DIRECTORS, OFFICERS, SHAREHOLDERS, GOVERNORS, MANAGERS, AND MEMBERS. INTENDED BENEFICIARIES ALSO ARE OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, LICENSEES, ATTORNEYS, PREDECESSORS, SUCCESSORS, JOINT VENTURERS, CONTRACTORS, ASSIGNS, DESIGNEES, SERVICERS, AND SERVICE PROVIDERS. A SERVICE PROVIDER IS ANY THIRD-PARTY PROVIDING US OR ANY INTENDED BENEFICIARY ANY GOODS OR SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO OUR DEALINGS WITH YOU OR THIS ARBITRATION PROVISION. INTENDED BENEFICIARIES INCLUDE PAST, PRESENT, AND FUTURE PERSONS LISTED IN THIS PARAGRAPH. THIS ARBITRATION PROVISION MAY BE ENFORCED BY OR AGAINST ANY PERSON OR ENTITY PURPORTING TO BRING CLAIMS ON YOUR BEHALF, INCLUDING ANY AGENT, REPRESENTATIVE, GUARDIAN, OR TRUSTEE. THIS ARBITRATION PROVISION MAY ALSO BE ENFORCED BY OR AGAINST ANY PERSON OR ENTITY WHO ACQUIRES ANY RIGHT OR INTEREST THAT, BUT FOR THE TRANSFER OF THE RIGHT OR INTEREST, WOULD HAVE BELONGED TO US OR AN INTENDED BENEFICIARY OF THIS ARBITRATION PROVISION. YOU ALSO ACKNOWLEDGE THAT YOU SHALL BE ESTOPPED FROM DENYING AN OBLIGATION TO ARBITRATE COVERED DISPUTES WITH AN INTENDED BENEFICIARY.

If you wish to opt-out of this agreement to arbitrate, within 30 (thirty) days of when you first use the Website or submit through the Website a request for information, you must send Life Protect 24/7 a letter or email stating “Request to Opt-Out of Agreement to Arbitrate” at the following physical address or email address AND MUST INCLUDE YOUR FULL NAME AND MAILING ADDRESS:

Life Protect 24/7, Inc., 6160 Commander Pkwy, Norfolk, VA 23502  Attn: Legal Department

https://lifeprotect247.com/help

If you do not opt-out within 30 days of when you first use the Website or submit through the Website a request for information, then you are not eligible to opt-out of this arbitration agreement. In the event you opt out of the arbitration provision, you agree to litigate exclusively in the state courts of competent jurisdiction located in Pinellas County, Florida or in the United States District Court for the Middle District of Florida, Tampa Division, as appropriate, and you agree to submit to the personal jurisdiction of each of these courts for the purpose of litigating such claims or disputes, and you still waive your right to a jury trial, waive your right to initiate or proceed in a class or collective action, and remain bound by any and all limitations on liability and damages included in these Terms of Use.

11. Waivers

CALIFORNIA WAIVER.

IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

NEW JERSEY WAIVER.

IF YOU ARE ACCESSING THE SITE FROM NEW JERSEY, YOU (I) ASSUME ALL RISKS OF LOSSES OR DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITE; (II) IRREVOCABLY WAIVE ALL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM ANY MEDICAL ISSUE) THAT MAY OCCUR AS A RESULT OF YOUR USE OF THE SITE; AND (III) EXPRESSLY AGREE TO RELEASE AND DISCHARGE US , AND OUR AFFILIATES, EMPLOYEES, AGENTS, REPRESENTATIVES, SUCCESSORS, OR ASSIGNS FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION RESULTING, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THE SITE;  AND (IV) YOU VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT YOU MAY OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST US FOR LOSSES OR DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, INCLUDING ANY CLAIM BASED ON ALLEGED NEGLIGENCE ON OUR PART OR OUR AGENTS AND EMPLOYEES. YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ THIS SECTION AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY.

12. General

This site is intended exclusively for residents of the United States ages 13 and above.

We may be required by state or federal law to notify you of certain events.  You hereby acknowledge and agree that such notices will be effective upon our posting them on our Website or delivering them to you via email.  You may update your email address by visiting the area of the Website where you have provided contact information.  If you do not provide us with accurate information, we will not be responsible for failure to notify you. 

These Terms of Use constitute the entire agreement between you and us in regard to your access and use of the Website and supersede all prior agreements with respect to your access and use of the Website.

These Terms of Use cannot be changed or terminated orally. If any provision of these Terms of Use are found to be illegal or unenforceable, these Terms of Use will be deemed curtailed to the extent necessary to make them legal and enforceable and will remain, as modified, in full force and effect.

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

13. Location-Based Services

If you use our medical alert services, you authorize Life Protect 24/7 to collect your IoT emergency response pendant device location from third parties including wireless carriers and to use it to provide assistance services to you. Life Protect 24/7 will share your location with individuals you authorize as well as first responders and call centers in order to provide you with assistance, including showing your location in near-real time in a web portal or application.

Your consent will be valid for the duration of your relationship with us unless you revoke it. You may revoke your consent by calling (844) 203-5617. If you do not consent or you revoke consent, we may be unable to provide you with assistance.

Please see our privacy policy at https://lifeprotect247.com/privacy-policy for information about how we store and protect your data.

14. Use of Artificial Intelligence 

We use features or technologies provided by our third-party service providers that leverage artificial intelligence or machine learning (collectively, “AI”) in connection with our Website and services, including but not limited to on our sales calls. While we strive for accuracy and relevance, AI-generated content may not always be entirely accurate or up-to-date, and may not reflect personalized advice. Please verify key information with reliable sources and consider consulting with a professional for specific guidance. We do not guarantee the accuracy or completeness of AI-generated content, and users rely on it at their own risk